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Hipposerve Terms of Service

Privacy Notices

In this section, you will find the complete terms and conditions relating to the protection of your data.
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Cookie Policy

1 Introduction

1.1 Usage of Cookies

The websites of Hipposerve Digital Service Limited utilse cookies and similar technologies (collectively referred to as “cookies”) to enhance the experience of our users and customers. These cookies are set by us as well as by third parties with whom we collaborate. This document provides detailed information on our use of cookies.

2. Understanding Cookies

2.1 Definition

Cookies are small, simple text files sent and stored on your device (computer, smartphone, etc.) by websites you visit. They contain information that is retrieved and sent back to the original website or to another relevant third party on subsequent visits.

3. Scripts

3.1 Functionality

Scripts are snippets of code used to enable and improve the functionality and interactivity of our website. These scripts may run on our servers or directly on your device.

4. Web Beacons

4.1 Monitoring Traffic

Web beacons, also known as pixel tags, are tiny, invisible pieces of text or images on a website used for tracking website traffic. They operate by storing various data about the user.

5. Types of Cookies Used

5.1 Technical or Functional Cookies

These cookies are essential for the proper functioning of our website, ensuring that your preferences are remembered and facilitating a seamless website experience. For instance, they keep items in your shopping cart until checkout. These cookies are placed without requiring your consent.

5.2 Advertising Cookies

Our website does not deploy advertising cookies.

5.3 Social Media Buttons

Our site includes buttons for social networks such as Facebook, Twitter, LinkedIn, and Instagram. These buttons, created through scripts from these social platforms, may set cookies that could be used to enhance or personalize your experience on their platforms or elsewhere online.

6. Inventory of Cookies

6.1 Cookie List

We maintain a list of cookies used on our website, which is updated monthly, to ensure transparency and control over the cookies placed during your visits. This policy aims to keep you fully informed about our use of cookies and to provide a transparent overview of how these tools contribute to your experience on our website.



COOKIETYPEDURATIONDESCRIPTION
__cf_bm1 hourThis cookie, set by Cloudflare, is used to support Cloudflare Bot Management.
__cfruidsessionCloudflare sets this cookie to identify trusted web traffic.
_calendly_session21 daysCalendly, a Meeting Schedulers, sets this cookie to allow the meeting scheduler to function within the website and to add events into the visitor’s calendar.
_cfuvidsessionDescription is currently not available.
_ga1 year 1 month 4 daysGoogle Analytics sets this cookie to calculate visitor, session and campaign data and track site usage for the site's analytics report. The cookie stores information anonymously and assigns a randomly generated number to recognise unique visitors.
_ga_*1 year 1 month 4 daysGoogle Analytics sets this cookie to store and count page views.
_gat_gtag_UA_*1 minuteGoogle Analytics sets this cookie to store a unique user ID.
_gid1 dayGoogle Analytics sets this cookie to store information on how visitors use a website while also creating an analytics report of the website's performance. Some of the collected data includes the number of visitors, their source, and the pages they visit anonymously.
_pendo_guides_blocked.4cfbcefc-fcf9-4b66-5dc6-9b0d81bb07a9neverPendo sets this cookie to identify and record the visitor’s Account ID that will be used in Pendo, like Guide delivery and analytics.
_pendo_visitorId.4cfbcefc-fcf9-4b66-5dc6-9b0d81bb07a9neverPendo sets this cookie to identify and record the visitor’s Account ID that will be used in Pendo, like Guide delivery and analytics.
ajs_anonymous_idneverThis cookie is set by Segment to count the number of people who visit a certain site by tracking if they have visited before.
ajs_group_idneverThis cookie is set by Segment to track visitor usage and events within the website.
ajs_user_idneverThis cookie is set by Segment to help track visitor usage, events, target marketing, and also measure application performance and stability.
cookielawinfo-checkbox-advertisement1 yearSet by the GDPR Cookie Consent plugin, this cookie records the user consent for the cookies in the "Advertisement" category.
cookielawinfo-checkbox-analytics011 monthsThis cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Analytics".
cookielawinfo-checkbox-functional011 monthsThe cookie is set by GDPR cookie consent to record the user consent for the cookies in the category "Functional".
cookielawinfo-checkbox-necessary011 monthsThis cookie is set by GDPR Cookie Consent plugin. The cookies is used to store the user consent for the cookies in the category "Necessary".
cookielawinfo-checkbox-others011 monthsThis cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Other.
cookielawinfo-checkbox-performance011 monthsThis cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Performance".
CookieLawInfoConsent1 yearCookieYes sets this cookie to record the default button state of the corresponding category and the status of CCPA. It works only in coordination with the primary cookie.
dipipopup239504911 dayDescription is currently not available.
docs_visited_194876 monthsDescription is currently not available.
docs_visited_197486 monthsDescription is currently not available.
docs_visited_215446 monthsDescription is currently not available.
docs_visited_225366 monthsDescription is currently not available.
docs_visited_239483036 monthsDescription is currently not available.
docs_visited_239483166 monthsDescription is currently not available.
docs_visited_239488276 monthsDescription is currently not available.
docs_visited_239498466 monthsDescription is currently not available.
docs_visited_239503396 monthsDescription is currently not available.
docs_visited_239503426 monthsDescription is currently not available.
docs_visited_239511136 monthsDescription is currently not available.
m1 year 1 month 4 daysStripe sets this cookie for fraud prevention purposes. It identifies the device used to access the website, allowing the website to be formatted accordingly.
rc::aneverThis cookie is set by the Google recaptcha service to identify bots to protect the website against malicious spam attacks.
rc::csessionThis cookie is set by the Google recaptcha service to identify bots to protect the website against malicious spam attacks.
referrer_user_id14 daysCalendly sets this cookie for the booking functionality of the website.
viewed_cookie_policy011 monthsThe cookie is set by the GDPR Cookie Consent plugin and is used to store whether or not user has consented to the use of cookies. It does not store any personal data.
WHMCSRpAgLmSJUvSZsessionDescription is currently not available.

Additional Charges

Shared Hosting - Excess Bandwidth - Fair Use Charges

Today You Pay ‡ £1.00 Every Month
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Shared Hosting, fair use charging. Charged per GB per month.
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Shared Hosting - Disk Space - Fair Use Charges

Today You Pay ‡ £1.00 Every Month
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Covers usage beyond our fair use limits, calculated per GB (or part thereof) each month.
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Shared Hosting - Database Size - Fair Use Charges

Today You Pay ‡ £0.01 Every Month
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Covers usage beyond our fair use limits, calculated per MB (or part thereof) each month.
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Shared Hosting - Inodes - Fair Use Charges

Today You Pay ‡ £0.75 Every Month
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Covers usage beyond our fair use limits, calculated per additional 10,000 inodes (or part thereof) each month.
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VPS Excess Bandwidth Charges

Today You Pay ‡ £0.10 Every Month
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VPS or Business One plans only. Charged per GB per month.
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VPS Snapshot Storage

Today You Pay ‡ £2.00 Every Month
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VPS Plans Only. Charged per 10 GB per month or part thereof.
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Late Payment Fee

Today You Pay ‡ £2.99 Every Month
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or 10%, which ever is greater. Charged per late invoice.
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Direct Debit - Failed Payment Surcharge

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Charged per failed transaction.
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Application for Debt Recovery Service

Today You Pay ‡ £39.99 Every Month
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Charged per invoice outstanding.
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Debt Recovery Letter

Today You Pay ‡ £27.99 Every Month
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Charged per recorded deliver letter sent.
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Website Download - Administration Fee

Today You Pay ‡ £499.00 Every Month
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Charged per website downloaded.
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Administration Charge - Standard Hourly Rate

Today You Pay ‡ £79.99 Every Month
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Charged per hour or part of.
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Hourly Development Rate

Today You Pay ‡ £79.99 Every Month
You pay: — today
Charged per hour or part thereof.
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Backup Overage Fee

Today You Pay ‡ £1.99 Every Month
You pay: — today
Charged per additional 10 GB per month or part thereof.
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Additional Backup Retention

Today You Pay ‡ £1.99 Every Month
You pay: — today
Charged per additional 10 days retention, per month.
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Additional E-Commerce Service Updates

Today You Pay ‡ £2.99 Every Month
You pay: — today
Charged per additional updates. Bulk discounts available.
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Whether you have a quick question or need help with your hosting, our friendly Hippo Helpers are here 24/7 to offer real, human support.

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Why Choose Hipposerve?


Cookie Policy | Protection of Your Data - Independent Provider
Independent Provider

Independently owned, focused on reliable hosting and personal service.

Cookie Policy | Protection of Your Data - High Performance Infrastructure
High Performance Infrastructure

Modern infrastructure designed to deliver fast, reliable website performance.

Cookie Policy | Protection of Your Data - Free SSL Certificates
Free SSL Certificates

Free SSL certificates included with every hosted website.

Cookie Policy | Protection of Your Data - Automatic Daily Backups
Automatic Daily Backups

Automatic daily backups with Hipposerve Rewind to help protect your data.

Cookie Policy | Protection of Your Data - Security First
Security First

Proactive monitoring and security features to help protect your website.

Cookie Policy | Protection of Your Data - Free Website Migration
Free Website Migration

We'll move your existing website to Hipposerve at no additional cost.

Cookie Policy | Protection of Your Data - Real Human Support
Real Human Support

Friendly technical support from real people when you need it.

Cookie Policy | Protection of Your Data - Trusted Worldwide
Trusted Worldwide

Providing reliable hosting, with 99.9% uptime, for customers around the world.

Disclaimer:  Terms & Conditions apply to all products. Click here for full details.  *For initial registration. 2 Year purchase required, then standard renewal pricing applies. **Minimum 2 years registration - 2 Year Price shown. † Free for first year, then standard pricing applies. Excludes Charity Plans and Reseller Hosting Slots.   ‡ New customers only. For the indicated billing period, then standard pricing applies. ¹ Unmetered or Unlimited specifications are subject to our acceptable use policy for optimal service. ² Not available on monthly plan. ³ When compared to our Hipposerve®  Core Hosting Value plan. ⁴ For first year's registration, then standard pricing applies. ⁵ Excluding any free plans & Hipposerve® Value, Draft and  Spark plans. ⁶ Multi-year purchase required. All prices exclude VAT @ 20%.

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Hipposerve®

Hipposerve® is a registered trademark. Hipposerve® and the Hipposerve logos are registered trademarks of Hipposerve Digital Services Ltd. Hipposerve® is the trading name of Hipposerve Digital Services Ltd, a digital services company providing web hosting, email, domain names, and website optimisation and design services. Company No. 10288860. Registered in England and Wales.

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Details

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