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This is the quickest and most effective way to reach our support team.
A Hippo Helper is available 24/7, ready to assist you. Visit us at https://help.hipposerve.com for immediate support.
You can also reach us directly via email at support@hipposerve.com.
While emailing isn't as efficient as using the support desk, rest assured that we monitor these emails 24/7 for your convenience.
Our telephone support lines are open from 08:30 to 17:30, and you can reach us at 0330 043 1502.
Please note that these lines can be busy, and if your query is urgent, using the online support desk is just as fast and may provide quicker resolution.
Explore our AI-driven knowledge base, the ideal resource for finding solutions to non-urgent inquiries.
Available around the clock on our website, this tool uses the latest artificial intelligence technology to quickly guide you to the most relevant information and answers you need.
Please direct all support requests to support@hipposerve.com
Emails sent to other addresses may not be monitored 24/7, potentially leading to delays in our response. For prompt assistance, ensure you use the designated support email.
Some issues are complex and may require additional time to resolve. We will always keep you informed if a resolution is taking longer than anticipated, and appreciate your patience in these instances.
At Hipposerve, we maintain a zero-tolerance policy towards any form of abuse directed at our staff.
