Managing Your Hipposerve Services
Hipposerve provides a range of panels and tools for managing your hosting, domains, email, websites, servers, billing, and other services.
This guide introduces the main management areas available to you and explains where to find detailed instructions for each service.
If you need help at any time, please visit the Hipposerve Support Centre. Our support team will be happy to assist you.
Hippo Portal
Your Hippo Portal is the main starting point for managing your Hipposerve account and services.
From the Hippo Portal, you can:
- View and update your account information.
- Manage billing details and invoices.
- Purchase new products and services.
- View and renew existing services.
- Manage your support requests.
- Open the management tools for your hosting and other products.
For further instructions, visit the Hippo Portal knowledge base.
Hippo Panel
Your Hippo Panel is where you manage your website hosting.
Depending on your hosting service, you can use the Hippo Panel to:
- Upload and manage website files.
- Create and manage databases.
- Manage SSL certificates.
- Install and manage applications such as WordPress.
- Access and restore website backups.
- Manage email and other hosting settings.
- Use advanced tools for website and server administration.
For further instructions, visit the Hippo Panel knowledge base.
Hippo Builder
Hippo Builder is our easy-to-use website-building platform. It allows you to create a website from a template or start with a blank design and build your pages using a drag-and-drop editor.
You can use Hippo Builder to manage your pages, content, images, design, and website settings without needing to write code.
For further instructions, visit the Hippo Builder knowledge base.
Hippo Pro Mail
Hippo Pro Mail provides the tools you need to manage your professional email service.
You can use it to:
- Create and manage mailboxes.
- Change mailbox passwords.
- Create email aliases.
- Configure email forwarding.
- Set up automatic out-of-office replies.
- Create and manage email signatures.
For further instructions, visit the Hippo Pro Mail knowledge base.
Domain Management
The Domain Management area allows you to view and manage the domain names registered through Hipposerve.
Depending on the domain and service, you can use it to manage renewals, update nameservers, configure domain forwarding, and access other domain-management features.
For further instructions, visit the Domain Management knowledge base.
DNS Management
Hippo DNS Manager allows you to view and update the DNS records associated with your domains.
You can add, edit, and remove DNS records using the advanced DNS-management tools. If a change causes a problem, available DNS backups can be used to restore an earlier configuration.
For further instructions, visit the DNS Management knowledge base.
VPS Panel
The VPS Panel is available to customers with a Hipposerve VPS service. It provides tools for managing your virtual server without requiring direct command-line access for every task.
Depending on your service, you can use the VPS Panel to:
- Start, stop, and restart your server.
- Reinstall the server operating system.
- Manage firewall settings.
- Access and manage backups.
- View server information and usage.
- Connect through the built-in secure console.
For further instructions, visit the VPS Solutions knowledge base.
Hippo Pro Tools
If you have purchased an additional Hippo Pro tool or service, supporting documentation is available in our dedicated knowledge base.
For further instructions, visit the Hippo Pro Tools knowledge base.
Getting Further Help
If you are unsure which management tool to use or need assistance with your Hipposerve service, please contact the Hipposerve support team. We’ll be happy to point you in the right direction.
